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Best Price Guarantee Terms & Conditions

The Henry Hotel Manila will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " The Henry Hotel Manila Website" are the websites owned or operated by or on behalf of The Henry Hotel Manila bearing the logo and branding of The Henry Hotel Manila.

In the unlikely event that a lower price at The Henry Hotel Manila is made available on a non-The Henry Hotel Manila website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), The Henry Hotel Manila will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a The Henry Hotel Manila Website, and at least 24 hours before the standard check-in time at The Henry Hotel Manila.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by The Henry Hotel Manila if it is incomplete or concerns a non-The Henry Hotel Manila website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to reservations@directwithhotels.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for The Henry Hotel Manila, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • The Henry Hotel Manila will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same The Henry Hotel Manila.
    • The Henry Hotel Manila will convert any Competing Price offered in a different currency than the price made available through the The Henry Hotel Manila Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by The Henry Hotel Manila when honoring a lower price.
    • The Henry Hotel Manila may deny claims where the difference between the Competing Price and the price on the The Henry Hotel Manila Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a The Henry Hotel Manila Website, and The Henry Hotel Manila is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-The Henry Hotel Manila website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by The Henry Hotel Manila and must make a reservation in the manner communicated by The Henry Hotel Manila within 24 hours from receipt of the communication or local check-in time at The Henry Hotel Manila Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the The Henry Hotel Manila Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond The Henry Hotel Manila\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • The Henry Hotel Manila has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. The Henry Hotel Manila reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • The Henry Hotel Manila may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion The Henry Hotel Manila determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at The Henry Hotel Manila Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of The Henry Hotel Manila.
  • Void where prohibited by law. The Henry Hotel Manila reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.
    • The Henry Hotel Manila in Pasay City, Philippines

    The Henry Hotel Manila - Rooms

    I know what you’re thinking: “How will my stay be like?” It’s what anyone would think when booking a hotel in Manila.

    At The Henry Manila, a comfortable sleep is just the absolute minimum requirement. Each room combines mid-century furnishings, blended with modern amenities to create a modern-vintage look. More than that, each room is equipped with a character and soul, exuding the Filipino hospitality and class.

    Each of these 33 rooms have been thoughtfully designed by my good friend – renowned interior and furniture designer – Eric Paras. His style blends a classic touch of Filipino vintage with all the comforts of home.

    rooms-1

    Classic Suite

    It’s the vacation suite with the essentials. My hotel’s Classic Suite features the comforts of a relaxing bed and locally-sourced refreshments for your stay.

    Occupancy: Up to 2 persons
    Bedding: Choice of 1 Queen Size Bed or 2 Single Beds

    Amenities:

    • 32-inch LCD TV with cable channels
    • Mini-bar
    • Safety deposit box
    • Wi-Fi access
    • Handheld and mounted rain showers
    • Wardrobe space
    • Coffee and tea making facility

    rooms-2

    Garden Suite

    Travelling with your loved one? I’ve got just the thing for your romantic getaway! This cabin-like room has a sitting porch with a view of our lawn and pool, perfect for those who want to enjoy a quiet day amidst a tranquil garden at my hotel in Manila.

    Occupancy: up to 2 persons
    Bedding: 1 Queen Size Bed

    Amenities:

    • 32-inch LCD TV with cable channels
    • Mini-bar
    • Safety deposit box
    • Wi-Fi access
    • Hair dryer
    • Private outdoor shower
    • Handheld and rain shower heads
    • Coat hanger
    • Coffee and tea making facility
    • Outdoor porch with sitting area
    • View of the I.P. Santos Lawn and Outdoor Pool

    rooms-3

    Suite Room

    Expecting extra company during your stay? I’ve got the space for them at the Suite Room! This accommodation features a living room area with a couch, a TV, and a private garden sitting area if you need fresh air.

    Occupancy: Up to 2 persons
    Bedding: 1 Queen Size Bed

    Amenities:

    • Ante-room
    • Private garden area
    • 40-inch and 32-inch LCD TVs with cable channels
    • Mini-bar
    • Safety deposit box
    • Wi-Fi access
    • Wardrobe space
    • Bath tub
    • Handheld and rain shower
    • Coffee and tea making facility

    rooms-4

    Owner's Suite

    The best room at my place: the Owner’s Suite! Whether you’re expecting guests, looking for a nice soak at the bathtub, or just want to spend a quiet day at the balcony, this room has everything you need for a vacation in style!

    Occupancy: Up to 2 persons
    Bedding: 1 Queen Size Bed

    Amenities:

    • Ante-room
    • Balcony
    • 40-inch and 32-inch LCD TVs with cable channels
    • Mini-bar
    • Safety deposit box
    • Wi-Fi access
    • Wardrobe space
    • Bath tub
    • Handheld and rain shower heads
    • Coffee and tea making facility